Q: One of my customers exhausts me! How is it possible for this person to impact my energy levels so drastically?

A: In life you usually give up something to get something. The bottom line is energy. Spending time with individuals who have a similar brain lead may require less energy because you are, in effect, speaking the same brain language.

On the other hand, spending time with individuals whose brain leads are different from yours may require additional energy as you "translate" back and forth. The differences can be stimulating, however, and can make the energy trade-off more than worthwhile.

Having said that, others can and do impact your energy levels, even as you impact theirs. The type of energy people generate can be positive, neutral, or negative. Being around negative energy is draining.

When an individual is exhibiting functional behaviors and thinking positive thoughts, the electromagnetic energy generated will tend to be positive.

Of course the reverse is also true. When an individual is exhibiting nonfunctional behaviors (e.g., abusive, critical, judgmental, coercive, shaming) and thinking negative thoughts, the electromagnetic energy released will tend to influence the atmosphere in a negative manner.

Cells in the heart and the brain generate electromagnetic energy that can be detected strongly within three feet of the body and that can extend out as far as twelve to fifteen feet.

Try to identify whether you are exhausted because the customer has a different brain lead or whether he/she is generating negative energy.

Either way, you may need to limit the face-to-face time you spend with this customer. Accomplish as much as you can by phone, fax, and email. When you need to be converse in person, set the environment up so you are three feet or more away from the individual.