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How to deal with "difficult people" more successfully
There are many ways in which to define “difficult people.” Your “difficult person” may simply be those whose brain functions differ from yours. Understanding more about brain-contributing factors can give you the option of applying brain-function information effectively in a variety of situations. When you can’t avoid dealing with a difficult- person, you can often minimize the negative impact to yourself and others. Any chance that the "difficult person" involves your brain?
SEMINAR DESCRIPTION
There are many ways in which to define “difficult people.” In terms of the brain, your “difficult person” may simply be someone whose brain functions differ from yours. The “difficulty” may be related to or exacerbated by factors such as brain development, gender, downshifting, and electromagnetic energy. And what if the “difficult person” is you?
This seminar addresses the concept of dealing with difficult people from the perspective of brain-function information. Understanding something about brain-contributing factors can give you the option of applying brain-function strategies effectively and appropriately in a variety of situations. Can you avoid or turn-around every difficult-person situation? Probably not. Can you minimize negative effects to yourself and others? In many cases, yes!
TIME FRAME
Approximately 100 minutes (two 50-minute sections)
TARGET AUDIENCE
Audiences that are interested in taking a new look at dealing with difficult people—from the perspective of brain-function information—and adding additional strategies/options to their communication tool-kit.
SEMINAR OBJECTIVES
At the conclusion of the seminar, participants should be able to:
- Define a “difficult person”
- List four factors that can impact “difficult” communications
- Describe one strategy that may be helpful in dealing with each factor
- State one word that needs to come out of most people’s vocabulary
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